Page 9 - The Learning Center Administrative Manual

Merging User Accounts

Merging User Accounts is the action that should be taken when an employee has multiple accounts in
The Learning Center. This may have occurred if at one point they didn’t remember their credentials, so
they set up a second account (this action should not have occurred). If, however, the user has multiple
accounts, merging them to one will ensure that all course work completed is accounted for in a singular
account. That account is the only one that should then remain active and used.

1. Log into the Learning Center.

2. Click on the “Menu” to change to “Admin”.

3. Hover over ‘Users’ and then click ‘Merge Users’ link.

4. Step 1 of 5: On the User page,
click “All” for the “Status” and
then type in the users last
name. Click “Next” at the top
right of the screen.

5. Step 2 of 5: Select the account
that you would like to merge
activity to. Click “Next” at the
top right of the screen.

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