Page 46 - FG - New Franchisee - Clinic Operations - 2019
P. 46
New Franchisee Clinic Operations
Facilitator Guide
Day Two • Wellness Coordinator Role
Common Patient Questions (1 hour)
Facilitator Led
Instructions
Facilitator
Notes Use the space below to take notes as your facilitator discusses common patient
questions
DO: Discuss common
patient questions and
the best answers to
provide Below is a list of
examples Provide other Notes
common questions you
have heard as well
TOPICS:
How many visits do I
have left?
Which Doctor did I see
last?
Can I see the same
Doctor again?
Can I cancel my plan?
Can I freeze my plan?
Can I change my bill
date?
Can I get a new key tag?
Is there a location
in_______?
© 2019 The Joint Corp. All Rights Reserved. 46 Published on: 05/31/2019
