Page 17 - Microsoft Word - Voice of the Business 2019 Report version 2

Voice of the Business 2019 – Employee Engagement Survey

Question 4

Strongly Disagree Neither Agree Strongly Mean
Disagree Disagree Agree
nor
Agree
(a)Senior management has high expectations 1 0 3 16 16 4.28
for all staff.
(b)Senior management makes good decisions 0 0 3 23 10 4.19
overall.
(c)Senior managements' actions are 0 3 4 13 15 4.14
consistent with their words.
(d)Senior management understands my needs 0 2 8 8 18 4.17
as an employee.
(e)My Line Manager has strong management 0 2 4 12 18 4.28
skills.
(f)The actions of my Line Manager are 0 2 5 14 14 4.14
consistent with his/her words.
(g)I enjoy the professional relationship I have 0 0 3 11 22 4.53
with my Line Manager.
(h)I can count on the support of my 0 1 3 9 23 4.50
supervisor when addressing problems or
issues.
(i)I trust my Line Manager to make good 0 2 3 10 21 4.39
decisions for the organisation.

Question 5

Strongly Disagree Neither Agree Strongly Mean
Disagree Disagree Agree
nor
Agree
(a)Senior management provides clear direction 1 1 6 17 11 4.00
and expectations to employees.
(b)Senior management explains how key 1 4 10 15 4 3.50
decisions are made.
(c)Senior management clearly explains the 0 6 12 12 6 3.50
reasons behind decisions on key issues.
(d)Senior management actively seeks input from 1 2 15 10 7 3.57
a diverse group of employees regarding
decisions that affect staff.
(e)My Line Manager clearly communicates 0 0 5 16 14 4.26
his/her expectations of my job performance.
(f)My Line Manager effectively communicates 0 1 4 16 14 4.23
about important issues that affect me.
(g)My Line Manager is willing to listen to new 0 1 2 12 21 4.47
ideas.
(h)I believe I can influence decisions at this 1 1 6 20 7 3.89
organisation.
(i)I know where to go within the organisation to 0 1 5 14 16 4.25
get information I need.