Page 15 - Microsoft Word - Voice of the Business 2019 Report version 2

Voice of the Business 2019 – Employee Engagement Survey

- Working spaces are becoming cramped.
- Greater formal communication of company events and after
work socials (especially to site-based staff).
- More social forms of communication and collaboration rather
than email. I.e. Utilization of project or task linked
communication software.

- Better communication of the business strategy
- Better progression transparency.
Non – Distinct - Clarity in the company structure.
- Better staff benefits in line with market norms for holidays and
pensions.

1.13 AUTHORS CONCLUSIONS

Strengths and commendations
This is one of the best responses to an engagement survey I have seen. With 86% of employees
responding within a two-week opening period, it is clear they are passionate and proud to be part of
Norman Rourke Pryme. The family like culture encourages openness, inclusivity and honesty throughout.
This is something that can be easily lost, but invaluable.
The strength of relationships between employees and their Line Managers is outstanding. The Line
Managers should all be commended. This is an excellent platform for internal promotions, as it is clear
the right skillsets are there, and the company will support each other as they move up the ladder.
The company has shown appreciation for the professional environment provided and training /
educational opportunities.

Threats and opportunities

The members of this company are excited about the growth, changes and opportunities opening up.
They are supportive of each other and the company. This enthusiasm needs to be embraced and
utilised to support the Senior Leadership in developing the company. There are around fifty skilled
individuals wanting to get involved in the decision making and improvement schemes.
Improved communication between Senior Leadership and the employees is the key take-home from
this survey. Regular, clear feedback on decisions and actions needs to be developed along with
opportunities for employees to discuss and become a part of the direction of the company. If this is not
adopted, the risk of alienating the staff whilst going through a major change programme may lead to
mistrust, confusion and worry.

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