Page 24 - CHAPTER 1 (1) shima_Neat
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Informational Roles











                                                       • Monitor/Observer
                 Receiving                               • Obtaining information on current


                                                            issues, changes, opportunities
                          and                               and problems in the internal an


                                                            external environment.
                   sending                             • Disseminator of Information



             information                                 • Disseminate an accurate
                                                            information.

                            to                         • Spokesperson

                                                         • Spokespersons for organization to
               employees                                    disseminate information to inside

                                                            an outside units
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