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SUPERION – Sales Playbook

Capabilities Introduction to Customized Presentation

Public Safety & Justice: General Capabilities Created by Marketing Team

At Superion, we are powering amazing public sector experiences. So what exactly does this mean? Today,
the truth is that citizen expectations are rising. Citizens expect safer neighborhoods and the ability to
conduct transactions online in a simplified format. Historically, you are expected to provide increased
services and faster response times while budgets remain static or decrease.

In general, the public sector is struggling to complete. Studies have shown that 45% of public sector CIOs
have seen limited funding as their biggest budget constraint. Two-thirds have classified 40% of their
systems as outdated, and 67% of them indicated they don’t have visibility across their IT systems. They
simply aren’t integrated. This often results in a gap between desired and delivered service levels.

Bottom line, these issues affect your ability to achieve your mission, to meet your financial goals, to deepen
your employee engagement, and to build the trust with your citizens. So the question I put to you today is,
how do you future proof your technology to meet rapid changes?

Our goal is to transform your public service operations to empower amazing public experiences. How do
we do that? We enable you to exceed citizen expectations and satisfaction levels with the smartest
software tools available in the market, solving the most demanding issues facing local governments.

Public safety should never been taken lightly, that’s why our public safety initiatives improve your dispatch
response rates and reduce crime, making it safer for your community and your officers. We have a strong
history of doing just that, for example, in High Point, North Carolina, our analytics processes helped
decrease homicides over a two-year period by nearly 100%, resulting in approximately $138 million
savings.

Also, in League City, Texas throughout Hurricane Harvey, our dispatching CAD services allowed for
thousands of simultaneous calls to be handled with total reliability. And, 2,000+ rescues were dispatched
within a 48-hour period throughout the height of the storm.

So, why should you chose Superion over other competitors in the industry? We currently serve more than
1,600 agencies and 175 million citizens across the U.S. We have 35+ years of public service software
experience and we maintain a single interface solution - a smart, agile and unified software platform. We
invite you to just ask our customers; they will be happy to tell you how we are completely dedicated to
their success.

So, now that’s enough about us. Let’s walk through in greater detail how we can better empower your
citizen and personnel engagements.

…. Rep to get into their specific presentation and impact statements (where our solution fits their needs)…

3/8/2018

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