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SUPERION – Sales Playbook

Capabilities Introduction to Customized Presentation

Public Administration: General Capabilities Created by Marketing Team

At Superion, we are powering amazing public sector experiences. So what exactly does this mean? Today,
the truth is that citizen expectations are rising. Citizens expect safer neighborhoods and the ability to
conduct transactions online in a simplified format. Historically, you are expected to provide increased
services and faster response times while budgets remain static or decrease.

In general, the public sector is struggling to complete. Studies have shown that 45% of public sector CIOs
have seen limited funding as their biggest budget constraint. Two-thirds have classified 40% of their
systems as outdated, and 67% of them indicated they don’t have visibility across their IT systems. They
simply aren’t integrated. This often results in a gap between desired and delivered service levels.

Bottom line, these issues affect your ability to achieve your mission, to meet your financial goals, to deepen
your employee engagement, and to build the trust with your citizens. So the question I put to you today is,
how do you future proof your technology to meet rapid changes?
Our goal is to transform your public service operations to empower amazing public experiences. How do
we do that? We enable you to exceed citizen expectations and satisfaction levels with the smartest tools
available in the market, solving the most demanding issues facing local governments.

When it comes to your public administration initiatives, we provide the support you need to ensure your
backend operations run smoothly, no matter the situation. For example, in Douglas County, Kansas, we
were able to save upwards of 15 hours per week with invoice processing and purchasing time. This equates
to nearly 20 weeks of work for a single employee each year. Additionally, we help save them $5-6 per
payment transfer with automated clearing.

For three cities within King County, Washington, we successful reduced their permit turnaround time by
90%, part of which was accompanied by automating 80% of the manual permit processes.

So why should you chose Superion over other competitors in the industry? We currently serve more than
1,600 agencies and 175 million citizens across the U.S. We have 35+ years of public sector software
experience and maintain a single, unified platform to ensure you the transparency and visibility you desire,
while deepening connections in limitless configurations. All while knowing that we are dedicated to your
ongoing success – just ask our customers.

Superion can help you power your community’s public experience. That’s enough about us, let’s delve
deeper into some specific solutions to help fulfill your needs.
…. Rep to get into their specific presentation and impact statements (where our solution fits their needs)…

3/8/2018

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