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Table of contents
Introduction.........................................................................................................
®
Organization of FYI for your improvement .......................................................
About the editor ..................................................................................................
Acknowledgments ..............................................................................................
Competencies
1. Ensures* accountability..............................................................................
2. Action oriented ...........................................................................................
3. Manages ambiguity ....................................................................................
4. Attracts top talent .......................................................................................
5. Business insight .........................................................................................
6. Collaborates ...............................................................................................
7. Communicates effectively ..........................................................................
8. Manages complexity ..................................................................................
9. Manages conflict ........................................................................................
10. Courage .....................................................................................................
11. Customer focus ..........................................................................................
12. Decision quality ..........................................................................................
13. Develops talent ..........................................................................................
14. Values differences .....................................................................................
15. Directs work ...............................................................................................
16. Drives engagement ....................................................................................
17. Financial acumen .......................................................................................
18. Global perspective .....................................................................................
19. Cultivates innovation ..................................................................................
20. Interpersonal savvy ....................................................................................
21. Builds networks ..........................................................................................
22. Nimble learning ..........................................................................................
23. Organizational savvy..................................................................................
24. Persuades ..................................................................................................
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