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Index

The Index is designed to include key development themes that a manager or learner might want to
explore in greater detail. Each entry directs learners and coaches to a chapter and remedy number that is
pertinent to the theme. For example, if a learner looks up “Attracts top talent” they will see entries that
pertain to “global talent pools, 4.14; hiring wisely, 4.2; talent pipeline, 4.12”. If hiring wisely is the issue at
hand, the learner can go to chapter four and read remedy number two. Please note: Index entries in
italics are not alphabetized.

360 feedback action
confidential more accurate, 29.2 balancing thinking with, 3.8
determining overused skills, 31.11
diagnosing corrective, 36.8, 103.2
poor behaviors, 103.1 to counter overthinking, 12.8
and courage, 10.6, 10.7, 10.10
skill gaps, 106.1 junkie, 101.9
encouraging self-awareness, 13.5 planning, 38.5
skills audit, 30.2
understanding personal style, 6.9 steps, 1.5, 25.2
transforming ideas to, 28.1

“A” players, 4.6 Action oriented, 2
analysis paralysis, 2.4
accountability big picture, 2.9
clear, 15.5 confidence, building, 2.6
mutual, 34.11 failure, recovering from, 2.7

Ensures accountability, 1 involvement, getting others’, 2.8
action steps, creating, 1.5 passion, finding your, 2.10
big picture, contribution to, 1.4 perfectionism, 2.3
clear goals, 1.1 priorities, setting, 2.2
continuous improvement, 1.10 procrastination, 2.1
failure, fear of, 1.3 risk taking, 2.5
feedback, constructive, 1.11 sense of purpose, 2.11
help, asking for, 1.8 activity based accounting, 11.13
mistakes, learning from, 1.9
procrastination, triggers, 1.2 adaptability
progress, monitoring, 1.6 when challenged, 26.3
standards, meeting, 1.7 vs. consistency, 31.14
personal, 21.2
acronyms, 7.5 when planning, 25.10

acting decisively, 2.4

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