Page 50 - Unlock Sensory Power
P. 50

FIRST IMPRESSIONS MATTER              THE NEXT LEVEL

    You walk into a room and meet         A conceptual profile formed in
    someone for the first time.           response to a brand affects us in
    They’re wearing a purple outfit.      two ways. First, there is an
    Your impression of this person        immediate and obvious reaction -
    happens quickly, intuitively and      such as the pleasure gained from
    automatically. It’s a different       biting into a chocolate bar. Second,
    impression to what would have         there is the emotion (positive or
    happened had the person been          negative) that follows.
    wearing yellow. But why?
                                          Most consumer research zones in on
    The reason is that different colours   people’s immediate and obvious
    have different associated meanings:  reactions to stimulus and much less
    a conceptual profile. Not only this,   on the conceptual aspects of their
    the corresponding representations     representation. However, we have
    that come to mind are likely to be    found that certain people,
    different.                            pre-screened for sensory acuity and
                                          verbal articulacy and given specific
    This is the fundamental basis         training, can delve more deeply
    of Sensory Branding.                  into the sensory, conceptual and
                                          affective reactions to packs and
    Brands have a sensory profile that is   products.
    true and a conceptual profile that is
    our response to it.                   This ability to get to the next level
                                          of a brand experience gets us closer
    Conceptual profiles are influenced    to being able to engineer specific
    by life, cultural and category        emotional outcomes.
    experiences – including the media.
    Indeed, one of the roles of
    advertising is to build powerful
    associations between the sensory
    characteristics of the brand and the
    conceptual meaning that creates
    our desire to purchase.
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