Page 17 - Cubo - Winning In Plant-Based
P. 17

Consumers will   For real, long-term


         success, we need to

 need balance

         recognise innovation



         is really hard!



 The market is complex and

 fluid at the moment, but it will
 settle. Not least because, as   The often cited failure stats show how difficult it is to

 consumers, we need a degree   breakthrough with new products! Even in a growing
 of familiarity to balance out   category you can't afford to take too many shortcuts
 our desire to try new things  or liberties, and you need to get the little things right!





 Familiar &   New &   The failure of Garden Gourmet (in the UK – it still exists
 Trusted  Exciting  in Europe and we’re assured it will be back in the UK!)

          shows that even the likes of Nestlé can get things
          wrong – reinforcing the importance of focusing on the

          details and perfecting the execution





 Gradually those who are ‘dabbling’ now will become regular buyers, and once
 this happens we need big, recognisable, commonly available brands to act as
 heuristics to help us deal with all the complexity of choice


 We see it in virtually every category, where consumers have a desire to try
 new things (to the right of the see-saw), but also they need a firm staple or
 two – the brand they go to when they don’t want or need to think about it
 – your Heinz ketchup, Coca-Cola, Muller yoghurt etc.



 Interestingly at the moment in (the UK anyway) there’s only really one big
 player in this staple zone. Quorn is a good brand no doubt, but it’s far from
 impenetrable and maybe not best positioned for the flexitarian consumer…
                               To do innovation well
 ABSOLUTELY NO DOUBT there is room for more bigger brands in this category


                          you need to know your
 Brands need to keep it fresh, consumers need to stay engaged. So even
 once you’re established, trusted & familiar, you need to go new & exciting
 periodically with well planned innovation to maintain interest /connection   consumers!
 and continue to fuel the ‘establishment’ position!


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