Page 10 - Hot Press Issue 15 November 2019_Neat

The Captain’s Club Leads The Way

Derby County launched the newly refurbished remarkable performance by the Captain’s Club after
Captain’s Club at the Dave Mackay Suite in only six events deserves recognition after achieving
September 2019. an amazing score of 92%!

The Captain’s Club offers a modern grazing menu, The team at Captain’s Club put our Come Together
providing hospitality guests with a brand new, and Think Guest values into practice as they all
relaxed and contemporary suite perfect setting for pulled together to ensure all members offer our
an informal, yet exceptional, hospitality experience. guests the excellent customer service that resulted in
a score of 92%
Pride Park recently had a GuestPath audit at their
home game against Luton on 5th October.

Overall, Derby County achieved a score of 84%
agonisingly close the 85% target. Despite this, the

Left to right: Stephen Pearce - CEO Derby County, Jake Buxton - Former Derby County player, Finn Hardcastle, Sarah Lee - Room Manager, Ella White, Jonathan Slape -
Deputy General Manager, Damian Wisniewski

STAND LEAN THINK
UP FORWARD GUEST

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