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and other learning resources departments and services. Hired, trained, scheduled, supervised,
and evaluated assigned classified staff and student workers.
• Supervised technical support for library and learning resources technology and equipment,
including problem solving, updating, and maintenance. Recommended and coordinated the
purchase, installation, introduction, and implementation of new software and technology.

ARGOSY UNIVERSITY
Learner Support Specialist/Librarian (2010-2014)
Managed the Information Commons (Academic Resource Center, Library, and Computer Labs)
supporting students, faculty, and staff with their academic information and research needs.
• Provided reference services, technology support and training, and classroom instruction in
online research methods and student success skills. Developed, coordinated, and facilitated
academic workshops, tutoring services, placement testing, and course evaluations.
• Directed the work of staff and student mentors providing on-campus and remote academic
support, advisement, and assistance.

HOUGHTON MIFFLIN HARCOURT SCHOOL PUBLISHERS
Senior Editor/Content Technologist (2002-2008); Project Editor (1995-1998)
• Managed and developed print and online projects for educational materials including Art
Express, Harcourt’s Online Assessment System (HSPOA), Think Math, Reading, Literature,
Science, and Technology products.

ORANGE COUNTY PUBLIC SCHOOLS
School Librarian/Media Specialist/Technology Resource Teacher (1999-2002)
• Managed school media center (library, computer labs, and broadcasting facility) providing
library services, technology support, and information literacy instruction to students,
teachers, staff, and administrators. Solicited grants and support to full network the school and
provide computers in every classroom.

UNIVERSITY OF CENTRAL FLORIDA LIBRARY
Assistant to the Director (1992-1995)
• Assisted the Director of Libraries with daily office operations and special projects including:
accreditation reports, lobbying at the state level for equitable funding for state university
libraries; library development functions, and public relations activities. Coordinated Friends
of the Library activities and successfully solicited grants and funding.

NEW YORK UNIVERSITY
Assistant to the Deputy Chancellor of Policy and Planning (1988-1991)
• Coordinated daily office operations for the Deputy Chancellor including oversight of budgets
for Sponsored Research. Assisted in accreditation reports, institutional evaluations, prepared
agendas, and meeting minutes for monthly Trustee committee meetings; supervised part-time
staff and student workers.

AWARDS & RECOGNITION
ARGOSY UNIVERSITY, 2011 Outstanding Customer Service Award
HARCOURT SCHOOL PUBLISHERS, 2006 “Valuing Our People” Excellence Award