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Kent Nelson
TVWD Chief Executive Officer Recruitment
Page 4

at the American Water Works Association (AWWA)/Water Environment Federation
(WEF) Utility Management Conference in February 2017, and at the AWWA Annual
Conference and Exposition in June 2017.
• Managed a utility management consulting contract with the District of Columbia Water
and Sewer Authority (DC Water) to evaluate its wholesale water provider, the
Washington Aqueduct (Aqueduct), which is a federally-owned public water supplier
operated by the U.S. Army Corps of Engineers in Washington DC. The focus of this
project was on evaluating all business aspects of the Aqueduct, identifying
improvement initiatives, implementing those initiatives, and providing the tools and
systems to ensure that Aqueduct staff can sustain the improvements implemented.
The greatest success realized from this project was a 43% increase in overall field
maintenance productivity which contributed to the approximately $2.6M of total annual
savings realized. This work was presented at the AWWA Infrastructure Conference in
October 2015, at the AWWA/WEF Utility Management Conference in February 2016,
and at the National Association of Clean Water Agencies (NACWA) Utility Leadership
Conference in July 2016.

• Worked as technical lead with the Veolia management team for a utility management
consulting contract with the DeKalb County Department of Watershed Management
(DWM), in Decatur, Georgia. This work focused on identifying and implementing
specific performance improvement initiatives within DWM’s water and wastewater
plants, field operations, procurement performance, fleet management, human
resources, and other business support functions.
• Worked as part of the Veolia technical and management team for a utility management
consulting contract with the New York City Department of Environmental Protection
(DEP). The work included implementation of identified improvements for the City’s
water and wastewater operations covering 14 wastewater plants, together treating 1.3
billion gallons of flow each day, with more than 6,000 miles of sewer lines.

Wholesale and Retail Water O&M Manager, San Francisco Public Utilities Commission
May 2008 to February 2013
San Francisco, CA

• Managed the operation and maintenance of the San Francisco Water Department
which included the Bay Area Regional Water System of 2.6 million wholesale
customers. The system included two (2) conventional water treatment plants (Harry
Tracy, 140-MGD and Sunol Valley, 160-MGD), Tesla UV facility (300-MGD), 280 miles
of large diameter (up to 144-inches) water transmission pipelines, 60 miles of tunnels,
11 raw water reservoirs, 5 pump stations, 6 treated water reservoirs and subsequent
potable water distribution system.
• Supervised and led a staff of over 300 including managerial, engineering,
administrative, supervisory, journey and apprentice-level trade personnel represented
by 10 separate bargaining units.
• Regularly liaised with the Board of Commissioners to provide operational updates and
to make budgetary recommendations.
• Developed and actively managed an annual capital renewal and replacement budget
of $93M and an annual operating budget of $111M.

• Developed and implemented an Asset Management Program that defined customer
levels of service, prescribed a regularly occurring risk-based condition assessment on
all facilities and assets, created standardized maintenance planning and
implementation protocols, and created a capital improvement planning process for
long-term CIP budgeting.