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Responsibilities: Sales and customer support in the electrical industry. Assisting product selection and
providing quality customer service to various contractors working on construction projects. This position
required much traveling and many classes to keep up on the latest NEC, NFPA and OSHA codes and
regulations regarding the electrical and construction industries. Face-to-face and phone customer service
skills required.

Facilities and Operations, General Services, University of Delaware (2002 to 2004)
Title: Facilities Project Coordinator, Facilities Building Inspector
Responsibilities: Supervising of union crews of 4-12 employees for various renovation and maintenance
projects around campus. Inspecting completed work, reporting of problems around campus buildings,
both residential and educational. Management of the Facility’s Computer System related to data. Creating
production reports and managing inventory with the University’s operational computer system.

EDUCATION

University of Delaware, Newark, Delaware
Operations Management— Bachelor of Science in Business Administration
Minors: Economics and Philosophy
National Honor Society, International Honor Society, National Dean’s List

Hempfield High School, Landisville, PA
Honors and Advanced Placement
National Honor Society, LEAP Gifted program

VOLUNTEERING, CIVIC, AND PROFESSIONAL MEMBERSHIPS

Organization: American Society of Civil Engineers (ASCE), 2016-present (ID: 10887447)
Organization: American Public Works Association (APWA), 2007-present (ID: 656196)
Organization: International Mensa, American Mensa (MENSA), 2006-present (ID: 100210251)
Organization: Leadership Lancaster, Core Program, Class of 2012
Organization: Big Brothers Big Sisters of Lancaster County, Board of Directors, 2013-2015
Organization: Big Brothers Big Sisters of Lancaster County, HR/Standards Committee, 2012-2015
Presentation: Urban Streetscape Design Implementation, 2010 APWA Int’l Congress, Boston, MA
Public Speaking and Presentations: Many misc. boards, commissions, and authorities

SKILLS AND CAPABILITIES

Public Works Management, Project Planning, Design and Construction Management, Program
Development and Management, Project Estimating, Consultant and Design/Engineering Management,
Contract Management, Operations Management, General Field Supervision and Management (both union
and non-union),

Microsoft Platforms and Mac Platforms, Microsoft Office (advanced) including Project (intermediate),
and city-related software platforms (moderate).

PROFESSIONAL PORTFOLIO AND REFERENCES