Page 1008 - CRESTRON HOME OS-3

3. Disconnect power from the Crestron Home processor (for example, unplug) for 15 seconds
and then reconnect power.
4. Set the Advanced User, User Interface Device, and Common Device passwords:

NOTE: To change the Admin password, refer to Change the Admin Password (on
page 274).

l Advanced User password: Refer to Set or Change the Advanced User Password (on
page 275).
l User Interface Device password: Refer to Set or Change the Advanced User
Password (on page 275).
l Common Device password: Refer to Set or Change the Common Device Password
(on page 277).

Factory Reset the Crestron Home Processor

CAUTIONS:
l All configured settings and all devices that are paired with the Crestron Home processor
are erased during a factory restore.
l If required, download the backup files from the myCrestron Residential Monitoring
Service before proceeding.

To factory reset the Crestron Home processor:

NOTE: Use a small, pointed object (such as the tip of a pen) to press the buttons on
theCrestron Home processor.

1. Press and release the HW-R button on the Crestron Home processor.
2. Within 3 seconds, press the SW-R button on the Crestron Home processor five times, with
under a 1-second gap between each press. The Crestron Home processor begins the
factory reset process and then reboots. The process may take up to 15 minutes to
complete.
3. Connect to the Crestron Home processor using Crestron Toolbox™ software and then use
the Text Console tool to check for a prompt. The standard device prompt should display.

Product Manual — Doc. 8525Z Crestron Home™ OS • 991