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Troubleshooting
The following table provides troubleshooting information. If further assistance is required,
contact a Crestron customer service representative at www.crestron.com/support.
Refer to the following troubleshooting topics:
Cannot Establish Communication with the Crestron Home Processor 989
Cannot Connect to the Crestron Home System after Firmware Downgrade 990
Cannot Discover Cresnet® Devices 992
Cannot Discover a CHV-THSTAT3F Thermostat 993
Cannot Add a CSA-PWS10S-HUB-ENET Gateway 994
Cannot Discover a Security System 995
Cannot Discover the CNAMPX-16X60 or CNAMPX-12X60 996
Cannot Set or Change the Passwords 997
Cannot Enter Advanced User Settings 998
Cannot Connect User Interface Device to the System 999
The Web XPanel Interface is Unresponsive 1000
Crestron Driver Version is Out of Date 1001
Unexpected Audio and Video Routing 1002
Disabled Autonomic® MMS Sources are Displayed in the Source List 1003
988 • Crestron Home™ OS Product Manual — Doc. 8525Z
