Page 1018 - CRESTRON HOME OS-3

Crestron Driver Version is Out of Date

The third-party device is added to the system but the driver is not up to date.

Possible Cause(s)

l A custom driver file is used.
l Devices in the system are using the driver

Corrective Action(s)

The following corrective actions can be performed:
l A custom driver file is used: Custom drivers are not automatically removed or updated.
The custom driver must be manually deleted from the Crestron Home processor and then
reloaded. For details, refer to Delete Crestron Drivers (on page 872).
l Devices in the system are using the driver: Remove all devices that use the driver from the
Crestron Home system and then navigate to Pair Devices > Third Party, wait for the
Crestron Home processor to update the list of Crestron Drivers, and then add the device
to the system. For details, refer to Delete Crestron Drivers (on page 872).

Product Manual — Doc. 8525Z Crestron Home™ OS • 1001