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Unexpected Audio and Video Routing
The audio or video is not heard or seen or is playing in the incorrect destination.
Possible Cause(s)
l The audio or video output is not configured or is configured incorrectly.
l The default audio or video output is used but the configuration is not using the audio or
video output.
Corrective Action(s)
l Configure the audio or video output: To configure the source routes, refer to Configure
Source Routes (on page 93).
l Change the audio or video output: For devices with one audio or video output (such as the
HD-MD4X1-4KZ or DM-NVX-363), the default destination for the single audio or video
output is the room where the device is added. Set the audio or video output to none.
1002 • Crestron Home™ OS Product Manual — Doc. 8525Z
