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Coffee Cup Launch Proposal
SCOPE OF ONLINE PRESENCE
Executive Summary
Coffee Cup is a historic restaurant in Charlotte
metro area, seeking to re-open its doors. The
goal is to entice past and future patrons to
“come home” for authentic Southern cuisine
that is usually made at home. Additionally, to
introduce nostalgia, community and
hospitality through each meal, using web and
social media marketing tactics and raising
brand awareness to lead customers to the
restaurant.
Description of Work and Project Scope
Norrah Marketing Services will launch brand
identity, online presence, and analytics on
behalf of Coffee Cup. The marketing project
will begin by (re)establishing the brand, done
in phases. PHASE 1: will be to define colors,
fonts, a logo and other design features that
will be considered “on brand”.
PHASE 2: creation of social media pages as an
avenue for ads and prospective customer
engagement. The purpose of these ads will be
to raise brand awareness and potentially
collect email addresses to keep people aware
of the grand opening, specials, etc. Video and
Photography will begin in this phase.
Phases 3-4: includes the launch of the
website(s), and subsequent social media
pages (those not launched in Phase 2). In
addition, these phases will include direct
marketing pieces and an expansion of
inbound marketing initiatives.

