Page 398 - Board Member Onboardin August 2019

C1-Managing relationship and contractual obligations with Dine
Brands through periodic review of Mutual Confidentiality Agreement /
Rules of Engagement (MCA/ROE)
C2-Managing relationship and contractual obligations with suppliers Mutual Confidentiality Agreement /
through period review of the Supplier Services Agreement (SSA),
where applicable Rules of Engagement (MCA/ROE)
C3-Managing relationship and contractual obligations with suppliers Havi Registration
R1-Ineligible supplier or distributor who does not meet through period review of the Supplier Services Agreement (SSA)
CSCS and Dine Brands standards and qualifications R2, R3, R4, SSA
BP 240 Supplier Engagement for New Products Procurement R5, R9 Addendum & Business Terms, where applicable Periodic Preventive P2
R22-Leak of Confidential Information SSA-A, Business Terms
C6-Selecting eligible supplier or distributor based on reviewing
Request for Proposal (RFP), where applicable
CSCS Code of Conduct
Product C7-CSCS engages brands in the process. CSCS does not move QA Supplier Quality Program
Development forward with final contracting without brands and QA's approval
C29-Follow CSCS Code of Conduct
† For a new supplier, see BB 100
C1-Managing relationship and contractual obligations with Dine
R3-Continuity of supply
Brands through periodic review of Mutual Confidentiality Agreement / Mutual Confidentiality Agreement /
BP 250 Product Development Procurement R4-Food Safety R9 Rules of Engagement (MCA/ROE) Periodic Detective P1 Rules of Engagement (MCA/ROE)
C7-CSCS engages QA, Brands, and Culinary in the process. CSCS
R5-Compromised product quality Price listing summary
does not move forward with final contracting without QA's, Brands',
and Culinary' s approval
R4-Food Safety
C1-Managing relationship and contractual obligations with Dine
BP 260 Specification Development / Management Procurement R5-Compromised product quality R9 Brands through periodic review of Mutual Confidentiality Agreement / Periodic Preventive P1 Mutual Confidentiality Agreement /
Rules of Engagement (MCA/ROE)
Rules of Engagement (MCA/ROE)
R7-Helplessness in dealing with supplier price C8-Seeking authorization and inputs from Dine Brands through
increases Contract Review Notice
BP 510 Supplier RFPs Procurement R1, R2, R3, Contract Review Notice (CRN) Periodic Preventive P1
R4, R5, R9
R8-Fragmentation and loss of procurement C35-Contract Review via Contract Review Calendar Contract Calendar, Product Brief
negotiating leverage
C2-Managing relationship and contractual obligations with suppliers
through period review of the Supplier Services Agreement (SSA)
SSA
C3-Managing relationship and contractual obligations with suppliers
through period review of the Supplier Services Agreement (SSA) SSA-A & Business Terms
Addendum & Business Terms
R11-Fradulent activities which are subject of public C10-Understanding the terms and conditions as well as authorization Contract Guideline
scrutiny and investigation
process through Contract Guideline
PRC Meeting Agenda
R12-Legally unsound contracts heavily biased in C11-Reviewing each contract to understand the scope, terms,
suppliers’ favor Anti-Trust Certification
BP 520 Supplier Contracts Procurement R1, R2, R4, conditions through PRC Periodic Preventive P1
R5, R9
R13-Exploited and manipulated by monopolies, C26-Annual anti-trust training CSCS Code of Conduct
cartels and hostile contractors
Price Listing Summary
C29-CSCS Code of Conduct
R14-1-Poorly designed contracts' terms and
conditions C32-Segregation of duties Meeting minutes from Monthly
Commodity Review Discussion
C39-Effective pricing evident in price listing summary Formula-based pricing balance
Cost summary
Management C46-Monthly Commodity Review Discussion
Initiatives C47-Formula-based Pricing Balance Audits for several commodities
C6-Screening for eligible supplier or distributor by reviewing Request
for Proposal (RFP), where applicable
RFP Documents, where applicable
R1, R2, R4, C7-CSCS engages QA, brands, and supplier in the process. CSCS
(A) Alternate Sourcing - Food Procurement R3-Continuity of supply does not move forward with final contracting without QA and brands' Periodic Preventive P1 Change Control Notifications
R5, R9
approval. CSCS Category Managers submit business cases to
Brands for alternate food sourcing. Correspondence with QA
BP 530 See Control Activities for BP 510 and BP 520
C6-Screening for eligible supplier or distributor by reviewing Request
for Proposal (RFP), where applicable
(B) Alternate Sourcing - Non-Food (FFE & Services) Procurement R3-Continuity of supply R1, R2, R4, C7-CSCS engages brands, and supplier in the process. CSCS does Periodic Preventive P1 RFP Documents, where applicable
R5, R9
not move forward with final contracting without brands' approval Correspondence with brands
See Control Activities for BP 510 and BP 520
Price Listing Summary
C7-CSCS engages QA and brands in the process. CSCS does not
BP 540 & Product Optimization & Specification Alignment Procurement R2-Ineligible product that does not meet CSCS and R4, R5, R9 move forward with final contracting without QA and brands' approval. Continuous Preventive P1 Change Control Notifications
550 Dine Brands standards and qualifications CSCS Category Managers submit business cases to Brands for Correspondence between CSCS
product optimization projects.
and brands and/or QA showing
their approval
C15-CSCS holds joint and collaborative discussions with QA and Correspondence between CSCS
R4-Food Safety
Procurement/ supplier to determine a solution and QA and supplier
Product Recalls and Withdrawals R3, R4, R18-
BP 620 (QA Process) Brand R9-Damage to brand and company reputation by 1, R23, R24 Continuous Corrective P1
Management
unethical behavior or incompetence C36-Maintain data visibility around products, vendors, and suppliers HAVI (CSCS Integrated Supply
to quickly react to unexpected events Chain System)
Correspondence between CSCS
C15-CSCS holds joint and collaborative discussions with QA and and QA and supplier
supplier to determine a solution
R3-Continuity of supply
Critical Event Management (Storms, Fire, etc.) Procurement/ Dine Brands Crisis Management
BP 630 R18-1 C36-Maintain data visibility around products, vendors, and suppliers Continuous Corrective P1
(QA Process) Logistics Document
R4-Food Safety to quickly react to unexpected events
Product HAVI (CSCS Integrated Supply
Management & C48-Implement Dine Brands' Crisis Management Training Document Chain System)
Enforcement R4-Food Safety Price Listing Summary
BP 640 Product Substitutions Procurement R18-1 C7-CSCS engages QA and brands in the process. CSCS does not Continuous Preventive P1
(Approved Product Purchases) R5-Compromised product quality move forward without QA and brands' approval Correspondence between CSCS,
Brands, QA, and Ops
R4-Food Safety C31-Conduct Unapproved spend analysis to detect the unapproved
BP 650 Unapproved Product Purchases Procurement R9 purchases by DCs Continuous Detective P1 Multi-period Spend Report
R18-1-Unfavorable impacts on cost of goods sold
R3-Continuity of supply C15-CSCS holds joint and collaborative discussions with QA and Correspondence between CSCS
BP 660 Quality Holds on Products at Supplier or DC Procurement/ R4-Food Safety R9, R18-1 supplier to determine a solution Continuous Preventive P1 and QA and supplier
(QA Process) Logistics
C36-Maintain data visibility around products, vendors, and suppliers HAVI (CSCS Integrated Supply
R5-Compromised product quality to quickly react to unexpected events Chain System)
CM Approval of Pricing (via HAVI
Price R17-Pricing discrepancy or disadvantage C32-Segregation of duties notification)
Maintenance BP 30 Price Maintenance Procurement/ R23 Continuous Preventive P1 Price Listing Summary
Administration
Process R18-1-Unfavorable impacts on cost of goods sold C39-Maintain pricing integrity
Multi-period Spend Report
C2-Managing relationship and contractual obligations with suppliers
through period review of the Supplier Services Agreement (SSA) SSA
C3-Managing relationship and contractual obligations with suppliers SSA-A & Business Terms
through period review of the Supplier Services Agreement (SSA)
Rebate Procurement/ R11-Fradulent activities which are subject of public R9, R18-1, Addendum & Business Terms Authorization by different
Management BP 40 Product Rebates Administration scrutiny and investigation R23 C9-Undergoing the Board of Directors' Review (Audit and Finance Continuous Preventive P1 personnel
Committee)
Contract Guidelines
C32-Segregation of duties Crowe Auditor Report
C40-Annual audit by third party (Crowe Auditors)