Page 410 - Onboarding May 2017
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ADMINISTRATION: HUMAN RESOURCES
                                                                                                                                          Control Characteristics
                                                               Business Process   BP ID  Business Process Name  CSCS   Primary Risk(s)  Secondary   Control Activity(ies)  Control Frequency   Control   Primary 1-Critical Control (P1)
                                                                                                                                                         Evidence of Control
                                                                 Category               Business Unit       Risk(s)                 (continuous, daily,   Nature  Primary 2-Significant Control (P2)
                                                                                                                                    monthly, periodic)  Secondary (S)
                                                                        Hiring New Associate  R22-Leak of confidential information   Periodic      P1
                                                                                             R10-Penalty for non-compliance with regulatory              CSCS Associate Handbook
                                                                        Terminating Associate  requirements     C30-CSCS Associate Handbook - CSCS human resource policies   Periodic  P1
                                                                                                                and procedures that detail all aspects of employment at CSCS, and   Code of Conduct
                                                                                                                is provided to Associate upon hire (and when revised). Signature
                                                                                                                by Associate acknowledging policies and procedures is required.
                                                                                                                                                         Antitrust Compliance
                                                                                                                C29-Code of Conduct                      Confidentiality Agreement
                                                               Managing                                         C27-Confidentiality Agreement
                                                               Human   BP 70            Administration      R9, R11,                      Preventive     IT Management Policy
                                                                                                                                                         Personnel folders
                                                                                                             R18-2
                                                               Resources                                        C28-IT Management Policy
                                                                                             R6-Unproductive use of human resources or data              Documents from Strategic
                                                                        Managing Existing Associate's Performance  C22-Effectively allocating human resources and data resources   Periodic  P2
                                                                                             resources                                                   Planning Process
                                                                                                                through Strategic Planning Process
                                                                                                                C21-Effectively allocating human resources through Key   Key Performance Indicators
                                                                                                                                                         (KPIs) for each Associate
                                                                                                                Performance Index with specific organizational, departmental, and
                                                                                                                individual goals.
                                                                                                                                                         Federal/State Law Postings
                                                                                                                                                         Confidential data are protected
                                                                                                                C33 (A)-All hard copy personnel files are stored in a locked file
                                                                                                                cabinet in the office of the Controller.   physically and electronically
                                                                                                                                                         (locked cabinet and People
                                                               HR Data                       R22-Leak of confidential information                                                                                                                                                                                                       Manager)
                                                               Management  BP 75  Personnel Files and Related HR Data  Administration  R21-Loss of data  R9, R11  C33 (B)-HR related information is also stored electronically on the   Continuous  Preventive  P1
                                                                                                                Ultipro application with password protection and restricted access.
                                                                                                                HR related forms, company policies and handbooks are available to   User name and password are
                                                                                                                                                         required to access the Associate
                                                                                                                Associates on the CSCS secured Associate intranet.
                                                                                                                                                         intranet
                                                                                                    ADMINISTRATION: ASSETS & SYSTEMS
                                                                                                                                          Control Characteristics
                                                               Business Process   BP ID  Business Process Name  CSCS   Primary Risk(s)  Secondary   Control Activity(ies)  Control Frequency   Control   Primary 1-Critical Control (P1)                      Evidence of Control
                                                                 Category               Business Unit       Risk(s)                 (continuous, daily,   Nature  Primary 2-Significant Control (P2)
                                                                                                                                    monthly, periodic)  Secondary (S)
                                                                                                                C32-Segregation of duties. On-line access to bank accounts is
                                                                                                                limited to some personnel: CSCS – Controller and CFO; InfoSync –
                                                                                                                Accountants – for reconciliation purposes, payroll and accounts
                                                                                                                payable processes and recording bank activity; On-line Access
                                                                                                                Administrator is the CFO;
                                                                                                                                          Preventive
                                                                                             R11-Fraudulent activities which are subject of public       Bank statements and
                                                                     BP 80  Bank Account Management  Administration  R9  C23 & C33 (B)-Secured website by Commerce Bank – Commerce   Periodic  P2
                                                                                             scrutiny and investigation                                  reconciliation
                                                                                                                issues FOBs with numbers that change every minute that must be   Detective
                                                                                                                entered before any wire information can be processed using their
                                                                                                                on-line banking application in addition to SSL encryption.  FOBs are
                                                               Asset                                            in physical possession of CSCS users listed above. Segregation of
                                                               Management                                       duties for initiating transfers, approving them and booking journal
                                                                                                                entries and reconciling accounts.
                                                                                                                C33-All laptops are password protected and utilize all virus and
                                                                                                                security software per security policies defined by DineEquity since
                                                                                                                CSCS utilizes their network in each CSCS office.   CSCS asset management
                                                                                                                                                         spreadsheet
                                                                                                                                          Preventive
                                                                                                                Equipment tags are put on all assets for tracking.
                                                                     BP 85  Computers (Laptops or Desktops) and File Servers  Administration  R22-Leak of confidential information  R9, R18-2  Periodic  P1  Equipment Tags
                                                                                                                File servers are secured behind firewalls and utilize network   Detective
                                                                                                                security provisions as defined by DineEquity.   CSCS IT Management Policy
                                                                                                                CSCS IT Management Policy signed by all associates
                                                                                                                C25 & C33 & C38-
                                                                                                                Periodic review of third party internal control systems, Data
                                                                        Office 365 (Microsoft Exchange & Office)  Contingency Program, Periodic back up of system data. SSL
                                                                                                                encryption hides data during transmission. Data centers are   SAS 70
                                                                                                                protected by strict physical and systems security measures, plus
                                                                                        Administration          fire suppression and redundant power systems. All system   SSAE16 SOC 1 and SOC2
                                                               System                        R21-Loss of data  R3, R6, R18-  providers have SAS70 type II audit.  Preventive
                                                               Management  BP 90  HAVI - Web-based Integrated Supply Chain Management   R22-Leak of confidential information  1, R18-2,   User Account Management program manages user names and   Continuous  Detective  P1  Letter of Agreement
                                                                                                             R19
                                                                        System                                  passwords for internal and external users of HAVI.
                                                                                                                                                         Data Retention and Storage
                                                                                                                CSCS website has three partitions – a public-facing external site, a   (HAVI and CSCS)
                                                                                                                secured Members-only site, and a secured Associate intranet site.
                                                                                        Administration/         Security is managed by systems support team, with user names
                                                                        Website Management
                                                                                        Procurement             and passwords assigned to each individual.
                                                                                                                                                         Confidential data are protected
                                                                                                                C33-(A) Physical Protection of data, (B) Security Protection for
                                                                                        Administration/   R19-Inaccurate information and data  electronic data.  physically and electronically
                                                               Data                     Brand               R3, R6, R18-                  Preventive
                                                               Management  BP 95  Data Management  Management/   R21-Loss of data  1, R18-2,   C57-CSCS Record Retention and Disposition Schedule  Continuous  Detective  P1  CSCS Record Retention and
                                                                                                                                                         Disposition Schedule and Policy
                                                                                                             R19
                                                                                        Procurement/
                                                                                        Logistics  R22-Leak of confidential information
                                                                                                                C58-Data Stewards from all departments   SAS 70
                                                                                                            R3, R20,   C45-System Control  Corrective    Correspondence between CSCS
                                                                     BP 15 (A) Data Integrity Audits  Administration  R19-Inaccurate information and data  R21, R22,   Continuous  Preventive  P1  and suppliers, DCs, Brands, and
                                                                                                            R23, R24  C56-Data Audits     Detective      System admin.
                                                                                                                C32-Segregation of duties
                                                                                        Procurement/
                                                                     BP 15 (B) Price Index (Commodity pricing tracking and forecasting)  Administration/   R19-Inaccurate information and data  R21, R22,   C20-All CSCS Associates have access to the price index  Continuous  Preventive  P1  The index outputs are published
                                                                                                            R23, R24
                                                                                                                                                         to Members and Brands.
                                                                                                                                          Detective
                                                                                        Logistics
                                                                                                                C43-Protection of confidential information
                                                               Analytics                                        C32-Segregation of duties
                                                                                        Procurement/        R19, R21,                     Preventive     The report shared with the Audit
                                                                     BP 15 (C) Modified PPI or Performance Tracking of the Co-ops  R23-Relationship issues with Members  C20-All CSCS Associates have access to the price index  Periodic  P1  and Finance Committee for each
                                                                                        Administration      R22, R24                      Detective      brand.
                                                                                                                C43-Protection of confidential information
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