Page 39 - Power Presntation

Question & answer Session

If the question requires clarification then ask the questioner to do this, rather than risk
answering a question that wasn’t asked. When answering, address the entire audience
and not just the questioner, and avoid getting into a protracted debate on any point that
is raised—you may offer to see a questioner after the presentation to continue a point
that is of specific personal interest to them.

You may face questions that are unanswerable. These may be posed by people who are
hostile to your message or by those just wishing to make a point. If you feel unable to
answer a question you may find it useful to have a standard reply ready in order to reduce
its impact on your presentation.

Here are some useful examples:
‘I need to check with my
colleagues before I can answer
your questions so please see me
after the session. I will take your
details and get back to you.’

‘Let me think about that for
a minute. Can we come
back to it later? Next
question please.’

‘“I don’t think that the information

necessarily supports either view
definitively. However my personal

opinion is that . . .’

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