Page 6 - Cowch eBook - Staff Manual 2019
P. 6
Cowch customer promise
Every interaction you have with
At Cowch, our customers should be an
udder delight. Why?
everything
We create memories through
we do truly great experiences.
is about We’re fun, comfy and the place to
treat yo’ self.
creating Our product is interactive, and the
customer experience should be
too.
memories welcoming you are. Personalised
Our customers love how
hellos and remembering our
regulars’ orders creates an inviting
environment.
You are our front line, and have
the power to leave a lasting
impression upon customers. You
are able to take a good experience
and make it extraordinary.
By making every experience
truly great, you will create udderly
delightful memories for our
customers.
People may forget the food, but
they will never forget how you
made them feel.
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