Page 49 - Marchetti Cafe Manual eBook April 2018
P. 49

SOCIAL MEDIA POLICY  POS TRAINING




        All staff  will have suffi  cient knowledge of the operations of the POS (Point of Sale)
        system.

        Each operation will be shown and explained by the trainer and then the
        operation repeated back by the staff  member.





        All staff                                             S upervisors








            Logging on                                            Entering tips on POS / eftpos


            Orientation of all screens                            Allocating purchases to

                                                                  owners account
            Placing a take away order &

             free texting guest’s name                            Voiding an item


            Placing a dine in order &                             Comping an item

             assigning a table number
                                                                  Using the no sale function
            Closing a sale (cash & eftpos)
                                                                  Checking for open tables
            Checking an order
                                                                  Re-printing a bill from a
            Ordering multiple food items                           closed account


            Processing multiple dockets for                       Applying a discount

             one table
                                                                  Applying a surcharge

            Using the free text function
                                                                  Adjusting a closed check

            Using food modifi cations
                                                                  Emergency POS phone numbers

            Printing a tax receipt
                                                                  Emergency eftpos phone numbers

            Changing the printer roll


            Changing the eftpos roll










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