Page 10 - Can AI take education to a new level

BUYER’S GUIDE TO THE FUTURE OF BUSINESS SOFTWARE | PART 2 OF 3

HOw ai feeds he bizarre interview between Elon Musk and Rishi

Sunak at the UK government’s AI Safety Summit
earlier this month did little to champion the idea that
enterprise apps Thumans are the solution to a potential artificial intel-

ligence (AI) problem.
It did, however, suggest that AI will put an end to the need
to work – not that either Musk, the richest person in the world
according to the Bloomberg Billionaires Index (on 10 November
2023), or Sunak, reputedly the UK’s wealthiest ever prime minis-
ter, have anything to worry about.
It was also suggested that AI has the potential to be the “most
disruptive force in history”. For most people and organisations,
this is not news. Since the unveiling of ChatGPT 12 months ago,
generation AI (GenAI) has emerged as a game-changer. Coupled
with the increased consumerisation of enterprise applications,
2023 has to go down as a seminal year.
It’s certainly a time of rapid change in software development and
application features. GenAI is now the recognisable face of AI,
inspiring automation and changing the way businesses think about
their relationship with software, data and business processes.
A good example of this is at Vodafone, which recently teamed
up with IT consultancy Embracent to solve a slow onboarding
problem for new joiners. The result is a GenAI-driven application
called Sherpa, which now manages the process, including identity

ing calendars and contacts of new colleagues. What is key here
Marc Ambasna-Jones looks at how generative AI BURAVLEVA_STOCK/ADOBE verification, generating and sending offer letters, and coordinat-
is that this wasn’t a dumbing down to fit the technology – it was
is changing the way enterprise software works a re-engineered experience, with GenAI doing all the grunt work.

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