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PROPRIETARY AND CONFIDENTIAL DRAFT 28/Feb/03
Initial Actions
Chapter 2: Troubleshooting Procedures
Initial Actions
To gather information from the users concerning problems with the MedPlus
TotalAlert™ Alarm Network, use Initial Actions. Note symptoms or other
information concerning the problem that the user describes. This information
helps identify the probable cause.
1. Someone who can explain the problem is available.
Yes No
↓ → Go to “Function Checks” on page 2-5.
2. Ask that person to demonstrate or explain the problem. The problem can be
duplicated.
Yes No
↓ → Go to “Function Checks” on page 2-5.
3. The problem is a result of improper operator action.
Yes No
↓ → Go to “Function Checks” on page 2-5.
4. To ensure proper operation of the MedPlus TotalAlert™ Alarm Network,
perform the “Function Checks” on page 2-5.
Page 2 - 4 MedPlus TotalAlert™ Alarm Network Operation and Maintenance Manual (man291ra)
