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27 貳、服務櫃台/總機對話
是榮民(榮眷),則僅收取掛號費,優免部份負擔費用。
If you have a certifi cate for low-income then all services
are free. If you have a physical or mental disability
certifi cate–you are only charged for the co-payment ($50
N.T.). Emergency service is free. If you are a Veteran
(veteran’s family)–You are only charged for registration
fees, and not for co-payment.
A:請問重大傷病卡如何辦理?
How can I apply for a Severe Injury or Illness Card?
B:請掛門診,請主治醫師為您評估是否符合重大傷病標準,如尚有不
瞭解的部份,請稍後!我幫您轉接社會服務室。
Please visit a doctor fi rst and ask the doctor to decide if
you are qualifi ed for the Severe Injury or Illness Card. If
you need more details, please hold, I will transfer your call
to the Social Service Department.
A:請問身心障礙手冊如何辦理?
How can I apply for a physical or mental disability
certifi cate?
B:請稍後!我幫您轉接社會服務室,由專人為您解說。
Please hold, I will transfer your call to the Social Service
Department. They will give you more details.
A:請問接駁車時刻表?在哪裡搭車?
What’s the shuttle bus schedule? Where can I take the
shuttle bus?
B:請稍候!我幫您查詢……行徑路線為:本院─○○捷運站─○○捷
運站─○○捷運站─○○捷運站─○○捷運站─本院,在本院E棟
大門口搭車。