Page 59 - ASBIRES-2017_Preceedings

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Proceedings of the 9 Symposium on Applied Science, Business & Industrial Research – 2017
ISSN 2279-1558, ISBN 978-955-7442-09-9

Business Process Framework for e-Learning Software Solutions
Development

Wijayakoon WBMSC, Munasinghe B
Department of Computing and Information Systems, Wayamba University of Sri Lanka
wsupunw@gmail.com
ABSTRACT

This paper presents a business process framework for e-learning software solutions
development. Existing applicable e-business models have been studied and a suitable
business model has been derived and improved to match with the product development
process. The proposed framework is developed by considering three key e-business models
and is applied and reviewed in an e-learning solution provider company. Further,
suggestions are made to overcome the future challenges in adhering to such business
modes.

KEYWORDS: Activity model, Asset model, Business process modeling, E-business model,
E-learning software solutions

1 INTRODUCTION models for each sector. As an essence of a
study of different approaches (Gabriel &
The purpose of this research is to Michael, 2003; Bernd & Wirtz, 2011;
identify and analyse the e-business models Osterwalder, 2004) three interdependent
that are relevant for e-learning and adapt partial models are suggested in e-businesses
them to software development process of e- as:
learning solution development. It explores
the factors contributing to the performance  Activity Model: integrates
of an organization and the key areas in manufacturing, marketing, after sale and
achieving success in the field of its expertise support activities
of the organization, e-learning in particular.  Asset Model: comprehends cost and
revenue model
A business model is a comprehensive
definintion which represents the architecture  Market Model: defines various actors,
for product, service and information flows, their roles and the market structure
including a description of the various
business actors and their roles; and a Such independent partial models of a
description of the potential benefits for the holistic e-business model is clear to
various business actors; and a description of understand and easy to apply into an e-
the sources of revenues (Gabriel & Michael, learning service provider.
2003). A business model may be understood According to (Gabriel & Michael,
as a consistent framework that leverages 2003), in software application that can
technologies in their value propositions enable or support e-learning, four types of e-
(product and services offerings), equipping learning applications are distinguished: Drill
and positioning in the value chain and and practice applications, (intelligent) Tutor
network, thereby creating profits for the systems simulations and CSCL (computer
businesses in the long run (Chesbrough & supported collaborative learning)
Rosenbloom, 2002). applications, and Computer based training
Urzula and Yun-Hey (2015) has (CBT), web based training (WBT) or
classified 29 business models on web as e- Mobile based training (MBT).The unit of
commerce business models. A business analysis in the study is limitless. Findings
model integrates aspects of specific sectors are applicable only for the business firms
of business economics represented by single involved in e-learning related systems

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