Page 50 - Studer Group Document

The GROW Leader Coaching Tool For Onboarding and Beyond

The goal of coaching is to work with an employee to improve individual, team, and department performance.
Proactive coaching is utilized when a person is taking on a new or challenging task or learning a different skill or
job function. Reactive coaching is utilized when a person or team is falling below or behind expectations or needs
performance enhancements. Coaching requires frequent feedback and formal discussions.

Name_______________________________ Department/Unit _________________________

Manager/Director ____________________________________ Date __________________

Intro Rounding Questions Notes
For Employee: For Employees:
0 - 90 Days Employed 91 Days Employed and
Beyond
1. Set up the  Greet by name and tell them Establish personal connection and
conversation you are glad they are here. greeting.
 Introduce coaching and the  “Hello (name)! How are things
importance it plays in the going” or “Doing alright?” etc.
department.  What are some things you have
 “Making sure our new accomplished that you are most
employees are having an proud of?
excellent onboarding experience  Do you have all of the computer
is important to us. I wanted to and system access that you need
check in with you regarding your to do your job?
training and overall experience
with Piedmont so far.”
 How are you settling in to your
new role? Piedmont? . . . if they
relocated, ask about their move,
family, etc.
 Is there anything I can do to help
you settle in, get more
comfortable, etc.

2. GOAL  What would you like to  What would make our time
accomplish during our time together most valuable for you?
What is your together today?  Do you have any immediate
goal?  What are some things you needs related to your job?
would like to accomplish in your Department?

10/5/2017