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those with the capacity to produce more detailed
records or information.
Inevitably, the option requiring the least
amount of work is chosen by a majority of claimants
in such cases, because the task of filing can be
daunting. Moreover, settlement distributions are
organic processes rather than stable, repetitive,
replicable feats. Each case is different, and
complex cases may transpire such that notification
is initiated and revised once or multiple times. In
the process, the requirements of identifying as
a member of a class or subclass, and thus the
documentation that a claimant must produce,
meaning that class membership entails procuring
documentation that could involve hundreds of may change substantially. The overall course of
different kinds of records, including receipts, pursuing funds from a class action settlement can
invoices, contracts, End User License Agreements, be a matter of months, but more frequently it is
and prescriptions or medical records, to name just years, and sometimes the better part of a decade.
a few. Each claim requires detailed documentation
from a different segment of the life of a person Best Practices
or company, which, without significant time If you are organized and your mentality is
and resources, can be extraordinarily difficult to one of constant pursuit rather than occasional
successfully retrieve and submit on time. If the receipt, the current landscape of proliferating class
explosion in class action suits has largely expanded action is such that you can not only properly pursue
the rights of businesses and other groups, it has those funds of which, as a clear class member,
also made the process of pursuing settlement you might be provided adequate notification; you
claims an infinitely more complex task. may also aggressively pursue funds about whose
The structure of settlement distribution also establishment you might only have limited notice or
varies widely, as seen in the above cases; some of awareness.
the more complex cases must “triage” settlements, The key is to work as both an archivist
or redefine the class involved based on their level and an activist on behalf of your business. You
of exposure or damage from the illegal action in should maintain a clear and expansive sense of
question in order to make out payments structured your operations, expenses, and records. Codify
by attributes that are usually far more complicated your investments and expenditures by type; keep
than simple proration. Different settlements and a searchable database of detailed transaction
trusts, depending on their claim administrators and records with specific headings under alphabetized
the legal counsel involved in disputes, may have free categories. Encrypt and archive information rather
reign to design the implementation of settlements, than dispensing with it when it no longer seems
assented to by a judge. These differences can useful. This transition may prove difficult at first, but
make it either very easy or very difficult for claimants if you operate under the general guideline that all
to pursue them. They can even require claimants of your transactions might one day be mobilized
to prove your membership in a class claiming
to self-select, offering a smaller, fixed settlement damages, the means of doing so will clarify.
portion for a relatively insignificant amount of work Similarly, you must devote time to remaining
and simultaneously other, more complex options for
© 2018 SIB Fixed Cost Reduction • PAGE 6