Page 14 - Ranger Home Care - Carer Handbook

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GENERAL RULES & REGULATIONS
ACCEPTING WORK
Prior to commencing an assignment,ensure that your Assignment Specification and Care Plan contains the necessary information regarding your client.
PERSONAL HYGIENE AND
DIET FOR YOUR CLIENT
Maintaining your client’s hygiene requires tact and skill, and is about giving your client choice, independence and being communicative. You must ensure that clients are well presented and clean, so if you cannot wash your client’s hair, arrange a hairdresser. You must also arrange a manicure or chiropodist for your client as you cannot legally cut their fingernails. Please make sure your personal hygiene is also of a very high standard.
Rules for Carers:
• don’t wear false nails
• wear minimal jewellery • wear enclosed shoes
• wear knee length skirts • don’t wear low cut tops
Rules for clients:
Our clients always have the right to choose their clothing, but you must ensure that their choice is suitable for the climate that day, so please liaise with them and discuss outfits for the day
Diet:
You must use your initiative to ensure that the client is safe and content and has sufficient food and supplies. We ask that you cook your client fresh food and give them a balanced diet to maximise their health. You must make certain that food isn’t out of date and is correctly stored; Ranger Home Care do spot checks, so make sure that you regularly check whether food is out date. If food is found to be out of date or poorly stored, then disciplinary action may be taken.
IDENTIFICATION BADGES
Identification badges must be always worn when representing Ranger Home Care. Report lost, stolen or out of date identificatio badges immediately to the Ranger Home Care office on 01252850040.
USING YOUR OWN CAR
You are not insured by the company to use your own car during working hours, so please refuse if a client asks you to take them somewhere in your car.