Page 8 - COO

Chief Operating Officer
10. Working knowledge of data analysis and performance/operation metrics and using dashboards to
communciate to the CEO Top of Line Buiness in quick snapshots
11. Working knowledge of IT/Business infrastructure and MS Office and many other platforms in the cloud
12. Excellent interpersonal and public speaking skills
13. Aptitude in decision-making and problem-solving
14. Strong project management skills to coordinate with diverse teams and meet project deadlines.
15. An outstanding command of the English language and impeccable writing and editing skills.
16. Experience in managing teams, both freelance and employee.
17. I’m a strong team player.
18. Willingness to except change and adapt on the fly.
19. Detail and result-oriented and strong follow-through; essential.
20. Excellent communication and customer service skills.
21. High-level strategic and analytical/problem-solving skills.
22. Ability to synthesize information across a wide variety of disciplines.
23. Initiative and resourcefulness: ability to make things happen in creative ways despite a lack of resources.
24. Strong people/client management skills; strong teamwork and team leadership skills; cooperative working
style.
25. Ambitious and goal oriented – committed to driving revenue and profit.
26. Positive and upbeat with a can-do attitude.
27. Passion for serving all stakeholder, understanding their needs and delivering in excess of their expectations
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Global COO New Empire
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Chief Operating Officer
Essential Functions
1. Provide day-to-day leadership and management to a service organization that mirrors the adopted mission
and core values of the company.
2. Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals
and objectives.
3. Responsible for the measurement and effectiveness of all processes internal and external. Provides timely,
accurate and complete reports on the operating condition of the company.
4. Spearhead the development, communication and implementation of effective growth strategies and
processes.
5. Collaborate with the management team to develop and implement plans for the operational infrastructure
of systems, processes, and personnel designed to accommodate the rapid growth objectives of our
organization.
6. Motivate and lead a high performance management team; attract, recruit and retain required members of
the executive team not currently in place; provide mentoring as a cornerstone to the management career
development program.
7. Act as lead “client-care officer” through direct contact with every client and partner as CEO see’s fit.
8. Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet
sales, growth, and market share objectives toward scalability.
9. Foster a success-oriented, accountable environment within the company.
10. Represent the firm with clients, investors, and business partners as the CEO sees fit.
Global COO New Empire