Page 24 - UNC Health New Employee Orientation Booklet 5.20_Neat

ISD-Information Services Department

ISD Service Desk

984-974-4357

ISD Portal is “MySupport@UNC”

From the intranet, click

Or click on Applications, scroll down and click on MySupport@UNC

 Search by typing into “How can we help” box (try “new employee”)
 I need something > use “Request Something”

 To learn more, take the Tour on the portal home page

 Use “Support & Training” Request for help with EPIC@UNC courses
 Epic@UNC template questions > epictraining@unchealth.unc.edu

 Urgent issues > call the ISD Service Desk at 984-974-4357 or ISD Chat is available from the portal
home page (M-F)

24