Page 47 - Business Building Guide
P. 47

Invite
          Reach More People





          The key to customer retention and referrals is building meaningful relationships

          beyond the business transaction.

          The best way to expand your Names List is to let others do it for you. Get people talking about the oils and the difference
          you are making so you can reach more people using the power of community connections.


          Ways to Connect:
                                                                  Ask for Referrals
          •   Use social media and classes to feature testimonials.
           They sell the products, you connect the dots for       Most builders tend to enroll their warm market or
           the audience. Example: Ask about a favorite oil and have    established relationships first. As these early adopters
           a giveaway in a thread on Facebook. Or ask for feedback    experience your solutions, fall in love with dōTERRA,
           on experiences with samples you have given out to try.    and thrive as loyal members of your community, they
           Either way, capture and share at later times when they serve.   become an ongoing source of contacts. Make a list of
          •   Seek and partner with influencers who love oils and who   those you think would love to refer others to you and then:
           people trust and follow to connect you with more people.  •  Ask for referrals and offer a gift in return (optional).
          •   nvite an expert to add essential oils to their existing services.   •  Send a thank you card. Include an offer for additional
           I
          •   Discover new groups and communities, get to know      rewards for more referrals.
           members, help or volunteer to teach, have a booth at
           an event.                                              A. I hope you feel satisfied that I have answered your
                                                                  questions and provided you with some great solutions.
          •   Circle back to those who have yet to say yes to a sample    I run my business off referrals, and would love, if you feel
           or an invitation to learn more, or enroll at a class.   comfortable introducing me, if you would refer me to
          •   Offer classes at a local business. Post flyers.     others you know who would benefit from the education
                                                                  and solutions I provide.
          Reach More People Through                               B. I’m so glad you are loving your oils. I also want you to
          Social Media                                            know I have a referral program so if any of your friends or
                                                                  family also want to try out the oils, you can send them this
          Social media can be a powerful tool to reach more people    link and when they fill out the form, I’ll send them two free
          and expand your influence. Learn how to confidently build   roller bottles to try. Make sure they mention you referred
          online by tapping into the dōTERRA Social Media Academy.    them because for each person who gets started with a kit,
          Go to training.doterra.com.                             I have a gift for you.
                                                                  An online form, such as a Google survey,
                                                                  is recommended to qualify sample recipients.

























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