Page 17 - September October 2014

TelecomReseller
Technology
TM
In
JORGL
teraction 20

Reseller
UCNetworks
by Jon Jorgl, President of Enterprise Solutions for GENBAND
Ruin 27 Trading Up To

More Effective

The Voice of Uniied Communications and Collaboration
Colwell
19
and Eficient UC:

The Voice of Uniied Communications and Collaborations
a GENBAND Case

Study NixoN

TOff-site, out of
he inancial services industry which
includes banks, credit card companies,
mind? Not so
trading irms and insurance companies, fast:On-sitepowerwih
spendsmoremoneyoncommunicationsthanany
cloud services
other industry in the world. When it comes to
UC, the industry’s inherent need for reliability and
By Duston Nixon, Marketing Communications Specialist,
security oten drives implementation choices. You
MMinuteman UPS
would be surprised about how many of these irms
still don’t ofer the ability for your oice number to
oving telephone systems, serv-
ring your merosb,ileandedvidceaotar ositocreavgoeiceomffasilituenihieads
with the usbeer’cs osmaertpahotnoep. Rpisrkioortiteyn gfovrerbnsutshi-e
nCeIsOs’sesaboilfityaltlo skiezeepsp, aucseuwailtlhytewchitnholaoghyecfhtyanlgiesst
oafs nreoqCuIiOrewmaenntststotroeaednasbuoruetrheolwiabthielitryc.ool
The feeling is often out of sight, out of
technology deployment didn’t perform in the Wall
mind once these services have been acti-
Street Journal.
SSeeeEEnnggaaggeeClolouuddaatt: : vated. The reality, however, is that they are
BEronatedrSporfitseCCononencetciot n2s0214014 only as reliable as your own infrastructure.
JOGL continues on page 20 ››
OctoBboeorth124-1051, 2014
How can you ensure a steady link to your
cloud? It starts with reliable power.
MaSrcoht1t7s-d2a0le, ,2A0Z14
Orlando, FL
A Strong Connection Begins with A
ng Power
Stro
UDIN
Clloud-Based Calll Recordiing & WFO Ideal for All cloud services, no matter how reli-
able, dep
by Gary Audin – Note: This blog was
end on a simple internet connection
originally posted at www.nojitter.com
SaaS and Other Hosted Service Providers
See NIXON, page 26
ESBC Market;

L
Changing
ewis
O On nee ooff ttood daayy’s’s h hoott tteesstt ttrreen nd dss iin n S Saa aaS S iiss tth hee g grro ow wiin ng g rra an nk kss o off
ccoonttaacctt cceentteerrss aand bussiineessseess sseeekiing cclloud--baasseed ssolluttiionss Positions
Encrypting the
f foorr ccaal l l l rreeccoorrd di in ngg, , q qu uaal li ittyy m maan naag geem meen ntt, , aan nd d o otth heerr w wo orrk kffo orrc ce e wave of big data
ooppttimimizizaattiioon((WFO))sseerrvviicceess..
Part 1
I
TeelSlSttrraatt’s’s Enggaaggee Clloud lleettss yyou ttaap tthiiss hiighlly prroiittablle n any market, there will always be changes,
market to upsell your existing VoIP subscribers and reach
market to upsell your existing VoIP subscribers and reach
By Jonathan Lewis, director of product marketing, SSH
changes in the number of vendors and their
entirely new customers. Best of all, you can do this with:
entirely new customers. Best of all, you can do this with:
Communications Security
individual market shares. It is interesting
to sWeehwahtoihnavsegnrotowrnyinsmhoarukledt sbhaeretarnadnsferred
• No capital or other up-front investment • No capital or other up-front investment
taot twheheixcphenwseaoref hwohuatsoet?heHr voewndoarse. hcuistios mers
• Your existing infrastructure • Your existing infrastructure
udseimngonsoturartewdienbtshieteI?nfoHnoetwicsaRreseathrcehrmepaorrkte:ts
• TelStrat handling all implementation & system management • TelStrat handling all implementation & system management
trending? Today, you can use Big Data
Enterprise Session Border Controllers - Quarterly
to help inform business decisions across
Worldwide and Regional Market Share, Size,
industries. The prevalence of Big Data –
Engage Cloud is highly afordable and lexibly priced, with
Engage Cloud is highly afordable and lexibly priced, with
and Forecasts: 2Q14 (August 29, 2014), show
and its ecosystem of applications and uses
both subscription and perpetual license plans available.
both subscription and perpetual license plans available.
some changes in the SBC market since last year’s
– has ballooned over the past decade. With
Your contact center and business customers are demanding
analysis.
increasingly easy and cost-effective tools
Your contact center and business customers are demanding
available to analyze – and monetize – mas-
Infonetics Report Results
these recording & WFO services in ever increasing numbers.
these recording & WFO services in ever increasing numbers.
sive amounts of data, organizations are
Some of the indings in this report are:
Don’t miss your chance to generate signiicant additional rev-
Don’t miss your chance to generate signiicant additional rev-
● discovering new ways to solve problems
● he global market for Enterprise Session
enue with these business-critical services for no up-front cost!
enue with these business-critical services for no up-front cost!
and extract value.
Border Controllers (ESBCs) has reached $65+
Traditionally, corporate staff controlled
billion USD in the second quarter of 2014.
Big Data applications, but as the uses of
Contact your authorized telecom equipment reseller or
Contact your authorized telecom equipment reseller or
● North America leads in adoption of ESBCs Big Data have proliferated the apps have
TelStrat for more information and a live demo!
TelStrat for more information and a live demo!
accounting for about 4 of the global market.
iltered down to the departmental level as
● he most likely organization that acquires an well. The pioneers of Big Data weren’t
ESBC has between 101 and 5000 employees.
especially concerned about security at the
● he most ESBC installation is for systems onset, yet as its use becomes more wide-
sspurpepaodrtionrgg1a0n0iztoat8i0o0nsesmsiounsst. take signiicant
ste●pshtoe repnosrut raeuthtohrastesBtimigateDtahtaat thaenEaSlyBtCics’
amccareksest wtoilldhatvae 7is%pcromtepcotuendd. aAnnudalthgreoywntheed
Call Recording I Quality Management I Coaching & E-Learning I Screen Capture I Speech & Desktop Analytics I Workforce Management
Call Recording I Quality Management I Coaching & E-Learning I Screen Capture I Speech & Desktop Analytics I Workforce Management
troateac(Ct AqGuRic)kfrlyom; ttheisreye’sar aloolkoitngoforgwraorudntdo to
sales@telstrat.com | 972-543-3500 | www.telstrat.com
sales@telstrat.com | 972-543-3500 | www.telstrat.com
cover.
AUDIN continues on page 20 ›› See LEWIS, page 25
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