Page 18 - Goldair Handling_Corporate Responsibility & Sustainable Development Report 2017

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1.4. Vision, mission and values

Goldair Handling’s vision, mission and core values are its guides in creating value for its stakeholders, who have
been successfully integrated into every aspect of the Company’s day-to-day operations and are a guide to ongoing
development.

Our vision is to remain the leading and Our mission is to continuously focus on
preferred ground handling services providing high-quality ground handling
company, not only in Greece but also services and innovative solutions, thus
in the wider region of Southeastern providing added value to our clients
Europe, reliably providing value and ensuring immediate, safe, and
to our clients, shareholders, reliable ground operations.
and employees.

• Continuous effort towards personal
and professional development of
employees
• Team spirit and cooperation
• Commitment to achieving goals

• Dedication to customer satisfaction
• Continued improvement and growth
• Flexibility in providing and developing
effective solutions that meet the specific needs
of clients and the demands of the market
• Provision of high-quality services throughout
the entire range of business activity

1.5. Business model and strategic priorities

With the aim of creating added value for its stakeholders, Goldair Handling ensures the provision of safe and high-quality ground
handling services while at the same time pursuing responsible corporate growth and development. The Company has integrated
important factors into its business strategy, including meeting client needs, maintaining and developing its competitive advantages,
and charting a course for growth in the domestic and international markets.
The business model that the Company implements sets out the factors that are taken into account in order to pursue improved
corporate performance and responsible growth that benefit all stakeholders.

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