Page 342 - Area X - G

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Classification of
Function Performance Measures Performance Measures/Standards in term s of Quantity, Quality, and Responsible Units/
Deliverables a. S P F - Timeliness Individuals
S trategic
P rio rity Quantity Quality Timeliness
Functions
b. CF- Core
F u nctio n s
c. SF- S u p p o rt
F unction
1 - with 4 or more 1 - more than 4 days
errors
f. Undertaking: CF/SF Prepared and issued 5- no error 5 - within the day of receipt Registrar Office personnel
certificate of undertaking 4- with 1 error of request
3 - with 2 errors 4 - within 1 day after receipt
2-with 3 errors 3 - within 2 days after receipt
1 - with 4 or more 2 - within 3 days after
errors 1 - more than 4 days
g. Graduation CF/SF Prepared and issued 5- no error 5 - within the day of receipt Registrar Office personnel
certificate of graduation 4- with 1 error of request
3 - with 2 errors 4 - within 1 day after receipt
2-with 3 errors 3 - within 2 days after receipt
1 - with 4 or more 2 - within 3 days after
errors 1 - more than 4 days
• Verifications of CF/SF Students’ records verified 5- no error 5 - within the day of receipt Registrar Office personnel
student’s records as requested by other 4- with 1 error of request
requested by other agencies 3 - with 2 errors 4 - within 1 day after receipt
agencies 2-with 3 errors 3 - within 2 days after receipt
1 - with 4 or more 2 - within 3 days after
errors 1 - more than 4 days
• Generation of reports CF/SF Accuracy of the reports 5- no error 5 - within the day of receipt Registrar Office personnel
on enrollment, 4- with 1 error of request
graduation data for 3 - with 2 errors 4 - within 1 day after receipt
internal use 2-with 3 errors 3 - within 2 days after receipt
1 - with 4 or more 2 - within 3 days after
errors 1 - more than 4 days
• Authentication of CF/SF TOR and diploma 5- no error 5 - within the day of receipt Registrar Office personnel
TOR and Diploma authenticated 4- with 1 error of request
3 - with 2 errors 4 - within 1 day after receipt
2-with 3 errors 3 - within 2 days after receipt
1 - with 4 or more 2 - within 3 days after
errors 1 - more than 4 days
• Encoding and printing CF/SF 100% class schedule are 5- no error 5 - within the day of receipt Registrar Office personnel
of class schedule encoded and printed for 4- with 1 error of request
distribution to Deans 3 - with 2 errors 4 - within 1 day after receipt

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