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(Head of Service Unit)                     (Head of Service Unit)                   (Head of Service Unit)              (Head of Service Unit)

          Approved:                                                                            Approved:
                                                    Assessed/Final Rating by:                                                          Assessed/Final Rating by:

                      (Head of Delivery Unit)                   (Head of Delivery Unit)                  (Head of Delivery Unit)              (Head of Delivery Unit)
          Rating  Scale for the Final Scores:         Assessm ent:          January to June    Rating Scale for the Final Scores:      Assessm ent:
          4.51 - 5.00  —  Outstanding               Total Score:                                4.51 - 5.00  —  Outstanding            Total Score:
          3.51 - 4.50  —  Very Satisfactory                                                     3.51 - 4.50  —  Very Satisfactory
          2.51 - 3.50  —  Satisfactory               Divide by No. of Pis:                      2.51 - 3.50  —  Satisfactory           Divide by No. of Pis:
           1.51-2.50  ----- Fair                     Numerical Rating:                           1.51-2.50  ----- Fair                 Numerical Rating:
           1.00- 1.50  ----- Poor                                                                1.00- 1.50  ----- Poor
                                                    Adjectival Rating:                                                                 Adjectival Rating:

                                                                               OPCR Form 2 - Service Units
                                                                                      Instructions
         This form shall contain a presentation of the programs, performance measures of the delivery/service units of the University.  Based on the SPMS of the University, particularly the Table of

          Column (1):  No. - Indicate the number according to the order of the Performance Indicator


         Column (2):  PAP/Performance Indicator - Indicate the following:
              Program  (i.e.  H igher Education Program ,  A dvanced Education Program ,  Research Program ,  Extension Program ,  Support to  Operations,  and G eneral Administration and
              Perform ance  Indicator - should be those agreed for  each program  as indicated in the  Table  of Reference
              P erform ance Indicators could be expressed in term s o f quantity,  quality,  and tim eliness  as defined below:


               Q uantity Indicator - Indicates the  num ber o f units or volum e o f output delivered during a given period o f time.
               Q uality Indicator - indicates how  well the  output is delivered and how  they are perceived by clients.  Com m on quality P I include accuracy or com pleteness,  safety and client
              satisfaction.
               Tim eliness - indicates a  m easure o f the availability o f the  output as and when  required by the client.  Tim eliness indicators m a y include  turnaround time,  average  waiting time,
         Column (3): Targets - Indicate the performance targets for each Performance Indicator broken down in the four quarters of the year.
         Column (4): Alloted Budget - Cost provision for the year corresponding each program.
         Column (5): Division/Department/Section Responsible - Indicate the sub-unit of the division or department responsible for each program and performance targets
         Column (6): Actual Accomplishments - Indicate the actual accomplishments at the end of each quarter. These are achievements of the quarterly targets to achieve the annual total
         Column (7): Rating - Indicate the rating in terms of Quantity, Quality, and/or Timeliness and the Average based in accordance to the SPMS of the University.
         Column (8): Remarks - Indicate any explanatory note or statements with regard to the indicators or targets and/or accomplishment of the targets.
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