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(Head of Service Unit)  (Head of Service Unit)   (Head of Service Unit)  (Head of Service Unit)

 Approved:  Approved:
 Assessed/Final Rating by:            Assessed/Final Rating by:

 (Head of Delivery Unit)  (Head of Delivery Unit)  (Head of Delivery Unit)  (Head of Delivery Unit)
 Rating  Scale for the Final Scores:  Assessm ent:   January to June  Rating Scale for the Final Scores:  Assessm ent:
 4.51 - 5.00  —  Outstanding  Total Score:  4.51 - 5.00  —  Outstanding  Total Score:
 3.51 - 4.50  —  Very Satisfactory  3.51 - 4.50  —  Very Satisfactory
 2.51 - 3.50  —  Satisfactory  Divide by No. of Pis:  2.51 - 3.50  —  Satisfactory  Divide by No. of Pis:
 1.51-2.50  ----- Fair  Numerical Rating:  1.51-2.50  ----- Fair  Numerical Rating:
 1.00- 1.50  ----- Poor  1.00- 1.50  ----- Poor
 Adjectival Rating:                   Adjectival Rating:

 OPCR Form 2 - Service Units
 Instructions
 This form shall contain a presentation of the programs, performance measures of the delivery/service units of the University.  Based on the SPMS of the University, particularly the Table of

 Column (1):  No. - Indicate the number according to the order of the Performance Indicator


 Column (2):  PAP/Performance Indicator - Indicate the following:
 Program  (i.e.  H igher Education Program ,  A dvanced Education Program ,  Research Program ,  Extension Program ,  Support to  Operations,  and G eneral Administration and
 Perform ance  Indicator - should be those agreed for  each program  as indicated in the  Table  of Reference
 P erform ance Indicators could be expressed in term s o f quantity,  quality,  and tim eliness  as defined below:


 Q uantity Indicator - Indicates the  num ber o f units or volum e o f output delivered during a given period o f time.
 Q uality Indicator - indicates how  well the  output is delivered and how  they are perceived by clients.  Com m on quality P I include accuracy or com pleteness,  safety and client
 satisfaction.
 Tim eliness - indicates a  m easure o f the availability o f the  output as and when  required by the client.  Tim eliness indicators m a y include  turnaround time,  average  waiting time,
 Column (3): Targets - Indicate the performance targets for each Performance Indicator broken down in the four quarters of the year.
 Column (4): Alloted Budget - Cost provision for the year corresponding each program.
 Column (5): Division/Department/Section Responsible - Indicate the sub-unit of the division or department responsible for each program and performance targets
 Column (6): Actual Accomplishments - Indicate the actual accomplishments at the end of each quarter. These are achievements of the quarterly targets to achieve the annual total
 Column (7): Rating - Indicate the rating in terms of Quantity, Quality, and/or Timeliness and the Average based in accordance to the SPMS of the University.
 Column (8): Remarks - Indicate any explanatory note or statements with regard to the indicators or targets and/or accomplishment of the targets.
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