Page 2 - Running a Great Shift Learner Guide 1.1
P. 2
Running a Great Shift Learner Guide
Table of Contents
Running a Great Shift .............................................................................................................................................................. 3
Every Face, Every Table, Every Time You Walk the Floor (EFETET) ................................................................................... 4
Plate Grading .......................................................................................................................................................................... 8
Zone Management .................................................................................................................................................................. 9
Preparing for a Shift and Executing ...................................................................................................................................... 13
Server Pre-Shift Meetings ..................................................................................................................................................... 16
Atmosphere ........................................................................................................................................................................... 19
Headset Use.......................................................................................................................................................................... 21
Page 2 of 22
