Page 14 - Handbook DPG 2019-08 VER 2
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the interim to submit to a random drug test. Illegal possession or
      use of drugs is prohibited.
      2.5    Employment at Will

      Your relationship with DPG is known as an “at will” relationship.
      Simply stated, that means that we are working together for our
      mutual benefit and either you or the Company may discontinue
      the employment relationship at any time, with or without cause
      or advance notice.

          6.0 WORK POLICIES AND REGULATIONS

      6.1    Employment Policies

      Customer Relations
      The success of DPG depends upon the quality of the relationships
      between DPG, our employees, our customers, and the general
      business  community.  Our  customers’  impression  of  DPG and
      their interest and willingness to purchase our services is greatly
      formed by the people  who serve them. Regardless  of your
      position,  you  are  DPG’s ambassador. The more  goodwill  you
      promote, the more our customers will respect and appreciate
      you and DPG’s services.

      Things you can do to have customers form a good impression of DPG:
         1.  Act competently and deal with customers in a timely,
            courteous, and respectful manner.
         2.  Communicate  pleasantly  and  respectfully  with  other
            employees at all times.
         3.  Follow  up  on  orders  and  questions  promptly,  provide
            businesslike  responses  to  inquiries  and  requests,  and
            perform all duties in an orderly manner.
         4.  Take  great  pride in your work!  Remember  the  only
            reason we exist is to satisfy our customers’ needs.
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