Page 1352 - Chief Architect Reference Manual

Appendix B

Technical Support

Services

Chief Architect is committed to providing work with you to make certain our software
world-class technical support to complement is functioning as designed.
our professional products.
We have also assembled a team of certified
The primary function of technical support is trainers offering instruction in the use of our
to make sure our software is functioning software. Training is available via online
correctly and to help you quickly resolve seminars, online personal training, and on-
problems that prevent its normal use. Our site classroom seminars.
technical support professionals are eager to

Reference and Training Resources

Chief Architect offers a variety of reference Online Knowledge Base
and training options in addition to the
resources that come standard with the The Chief Architect online Knowledge Base
program. Many of these resources are contains a variety of articles describing how
available for free or at a significant discount to resolve common technical problems and
to Support and Software Assurance program achieve specific design goals.
members. The Knowledge Base is found in the
Technical Support section of the Web site
and can be referred to again and again at your
convenience at chiefarchitect.com.

1351