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OUR SERVICES

Primary Medical Care

“We don’t turn anyone away.” In these words a member of Mercy Care’s outreach team captured the philosophy of the Sisters of
Mercy—embrace everyone in need. This sentiment drives the mission, vision and daily work of Mercy Care. With 11 primary care
clinic sites, Mercy Care serves people who are homeless, who work but are poor, and who are uninsured and underinsured.

Medical home Earn their trust Housing is Health

Since 83 percent of Mercy Care’s Mercy Care doesn’t wait for those Homelessness and health are
patients have no insurance and little who are ill to come to them. clearly linked. Some health
to no income, it’s a population that Daily, mobile clinics visit shelters, problems precede and contribute
benefits greatly from our one-stop- churches and other organizations to homelessness, others are
shop clinic models and programs that serve the poor and homeless, consequences of homelessness.
that help avoid hospital stays and and outreach teams proactively earn There is no doubt, homelessness 66%
emergency room visits. Mercy Care’s the trust of those who need help complicates the treatment of many
preventive adult and pediatric but don’t seek it. (see page 22) illnesses. At Mercy Care, homeless
primary care services provide individuals or those at risk of being homeless
continuity of care and a trusted homeless with suspected mental
medical home. illness are assigned a case manager 83%
who can link them to housing and
social services.
Deb Vance, age 54 uninsured

A relapse took away all she had worked for, she faced a cancer diagnosis and 83%
her grandson, “the joy of her life,” was living with her church family. Read about
Deb’s road back to health and life. “With the help of Mercy Care and City of
Refuge, I walked out of that darkness.” at or below the
Read the full story
poverty line

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