Page 9 - CHAPTER 6 new

Doctor's Assistant: Have you been in to see Doctor Jensen before?
Patient: Yes, (1) . I had a physical last year.
Doctor's Assistant: Fine, what is your name?
Patient: Maria Sanchez.

Doctor's Assistant: Thank you, Ms. Sanchez, let me pull up your file... Okay, I've located your
information. (2) ?
Patient: I haven't been feeling very well lately.
Doctor's Assistant: Do you need urgent care?

Patient: No, not necessarily, but I'd like to see the doctor soon.
Doctor's Assistant: Of course, (3) ? There's a slot available at 10 in the
morning.
Patient: (4) . Is there anything available after three?
Doctor's Assistant: Let me see. Not on Monday, but we have a three o'clock opening next

Wednesday. Would you like to come in then?
Patient: Yes, next Wednesday at three would be great. Thank you for your help.
Doctor's Assistant: You're welcome. We'll see you next week. Goodbye.

Patient: (5) .

True or False?
Decide whether the following statements are true or false:
1. Ms. Sanchez has never seen Doctor Jensen.
2. Ms. Sanchez had a physical examination with Doctor Jensen last year.

3. The doctor's assistant already has the file open.
4. Ms. Sanchez is feeling fine these days.
5. She can't come in for a morning appointment.

Part 6
In this part, you will choose one of the following situations.

Make a phone call in pairs and use the expressions you have learnt in this chapter. Then perform
it in front of another pair.

1. You are Mr. Don’s assistant. Someone is calling you ad he wants to make an appoinment with
Mr. Don. He is at the cafe for lunch. He is coming back at 3 o’clock.
2. Your name is Angel/Angelo. You want to confirm your appoinment tomorrow with Miss

Citra. She is the manager of Global Ow service.
3. You are Mr.... You already have a reservation to see a play tomorrow. You have an important
meeting next week, but you are free tomorror. You want to make a new reservation.