Page 137 - Cambridge IGCSE Business Studies

9: Internal and external communication

c Identify and explain two different methods
Head Offi ce could use to communicate with
factory managers. [4]

d Identify and explain the effect on Company A’s
effectiveness of two barriers to communication. [6]
e Should the Operations Director use a letter or a meeting
to inform the workers about the plan to introduce new
technology in its factories? Justify your answer. [6]
Total available marks 40

135