Page 139 - Cambridge IGCSE Business Studies

Exam-style case study

Questions Planning:

1 a Identify and explain the benefi t to the Human Organising:
Resource Manager of producing the following Coordinating:
two documents as part of the recruitment
Controlling:
process for the factory manager.
[12]
Job description:
3 a Other than improving productivity, identify and
Person specifi cation:
explain two benefi ts to Precision Tooling of
[8] having a well-motivated workforce.

b The Human Resource Manager is wondering Benefi t 1:
if she should use internal or external recruitment
Explanation:
methods for replacing the factory manager and
the Section A supervisor. Consider these Benefi t 2:
methods for the two vacancies and recommend
Explanation:
which method she should use for each.
Justify your answer. [8]

Factory manager: b The Operations Director has suggested that
the introduction of a piece-rate system to
Supervisor:
replace the hourly-rate system is the best way of
137
Recommendation: motivating production workers. Do you agree?
Justify your answer.
[12]
[12]
2 a Identify and explain two benefi ts for the
production workers of Precision Tooling of 4 a Explain the importance of the following features
trade union membership. of Precision Tooling’s organisational structure.

Benefi t 1: Chain of command:
Explanation: Span of control:

Benefi t 2: [8]
Explanation: b How important is effective communication
to the performance of Precision Tooling?
[8]
Justify your answer. [12]
b The Operations Director wants the new factory
manager to ‘understand the functions of Total available marks 80
management’.
Explain the importance of each of the functions
of management below for the future success of
Precision Tooling.