Page 87 - Cambridge IGCSE Business Studies

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5: Business objectives and stakeholder objectivess
6: Motiva

Figure 6.7 A quality circle

of doing so? For example, using job redesign to improve motivation might reduce 85
the absenteeism of workers or reduce the number leaving the business. This will
improve productivity and reduce recruitment costs. If this cost-saving is greater
than the costs of redesigning jobs, then it has been a success.
■ Some methods of motivation can only be used for certain types of workers; for
example piece-rate system is only suitable for production workers.
■ A method of motivation which works for one worker or group of workers, may not
work for other workers. For example, some workers might be motivated by higher
pay for working longer hours, but others might be satisfied with lower pay and
longer leisure hours.

TEST YOURSELF
1 Using examples, explain the difference between financial and non-financial

methods of motivation.

2 What is the difference between job rotation and job enrichment?