Page 10 - EQA Employee Handbook

SECTION 1: INTRODUCTION

1.1 PURPOSE OF THE EMPLOYEE HANDBOOK
The purpose of the handbook is to provide you with some information on a range of subjects related
to the Company and your employment. It is not intended to be the sole resource on these issues,
rather it sets out the key aspects of terms and conditions and employment policies and procedures.
Clarification on any issue should be sought from the Manager.
This handbook should be read in conjunction with your Contract of Employment as both documents
constitute your employment contract.

Note:

The presence of this icon in the employee handbook denotes a
section where you are asked to think of a real life or hypothetical

situation or scenario linked to the topic being discussed.

This is a confidential document for EQA (Ireland) Ltd. employees only.

1.2 ABOUT EQA
EQA have been providing impartial third-party certification of Management Systems since 1995 and
Certification of Security Systems for the purpose of Private Security Authority licensing since 2006.

EQA was founded at a time when other certification bodies were focused on large clients while
providing a poor service to SME’s. While EQA now include some very large companies in our directory
of certified clients, EQA still ensure that all companies and individuals receive personal attention and
are treated as valued clients.

EQA are accredited by the Irish National Accreditation Board (INAB) for ISO 9001, ISO 14001, OHSAS
18001, EN 50131 and SR 40 certification. We are approved by the Private Security Authority for
certification of standards for security licensing. We also provide non-accredited certification to a
number of standards using Accredited Certification criteria. INAB is a member of the European Co-
Operation for Accreditation (EA) and the International Accreditation Forum (IAF). The Multi-Lateral
Agreements operated by both EA and IAF ensure that certificates with the INAB logo are recognized
internationally.

EQA have a large panel of auditors and experts with a wide range of industry experience. It is
important to us that auditors understand the business they are auditing. It is only by understanding
the context of an organization that an auditor can effectively make a judgement as to whether or not
a management or security system is compliant with the standard. EQA do not employ full time auditors
as we believe that auditors lose their effectiveness if they are not involved in other activities in
addition to auditing.

We are committed to the long-term growth of the Company through meeting our customer’s needs.
We value all employees within the Company, and endeavour to create a safe and positive environment
where all are treated with dignity and equality. We acknowledge the need for flexibility with our
operations dictated by the ever-changing economy and other political, legal and environmental
conditions. We believe that all our employees, as ambassadors of the Company, should be honest,
trustworthy and loyal and embrace being an integral part of a growing team and company.

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