Page 68 - Phil Reddin Financial Services Ltd DRAFT V1

7.7 CORPORATE SOCIAL RESPONSIBILITY
Phil Reddin Financial Services Ltd. is committed to being a socially responsible organisation. This means
doing the right things in the right way in our daily interactions with customers, employees and the
communities we serve, while taking into account the wider social and environmental impacts of our
decisions and actions.

7.8 PROFESSIONAL CONDUCT AND APPEARANCE POLICY
7.8.1 Purpose
The purpose of the organisation's professional conduct and appearance policy is to set out standards
for dealing with customers and each other, accompanied by good professional grooming at all times.

7.8.2 Scope
This policy is applicable to all staff in the organisation.
7.8.3 Policy
The organisation has a clear expectation that for the duration of an employee's employment with
the organisation, they will not engage in any activity that might compromise its reputation. Each
employee is expected to deal with all customers and fellow employees in a courteous and
professional manner at all times.

7.8.4 Uniform and Dress Code
Phil Reddin Financial Services Limited believe that work attire should reflect an efficient, orderly
and professional organisation. This policy is intended to define appropriate "business attire" during
normal business.

Definition of Business Attire:

Branch Staff:

All front-line staff must wear the EBS uniform provided to you in full, under no circumstances is it
permitted to mix the uniform with other non-uniform items of clothing — e.g.: scarves, cardigans.
Your uniform should always be clean, neat and freshly pressed/ironed. Please wash and launder
your uniform in accordance with the care guidelines provided to you. Name tags which are supplied
to all front-line staff (both permanent and temporary) should be worn at all times. When a jacket is
removed, the name tag should be transferred. Only first names will appear on name tags.
All staff are required to wear appropriate business attire. As a general rule, please use guide below
on what constitutes business attire. These include:

For Men:

• Suit
• Shirt and Tie
• Business Trousers (Not casual)
• Clean shoes
For women:

• Trouser suit
• Skirt/business dress and jacket
• Tailored trousers

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